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  1. Crisis management plan: Agile + Digital

    ... right processes and governance. Underpinning and enabling the dynamic, fast pace of agile sales teams are the stable practices that provide the structure within which agile teams can operate quickly and effectively. The pre-crisis agile tactics of “doing a scrum” (that is, successive sprints to provide customers with the best possible contact method at every stage and within a short timeframe) have been replaced by “being agile” (which prioritises flexibility at all stages of customer and ...